Privacy policy

1. Introduction

OOH MY MATCHA respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).
This policy explains how we collect, use and protect your personal data.

2. What Data We Collect

We may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• IP address
• Website usage data (via cookies)

3. Why We Process Your Data

We use your data to:

• Process and ship orders
• Provide customer service
• Send order confirmations and updates
• Improve our website and services
• Send marketing emails (only with your consent)

4. Payment Security

Payments are processed via secure third-party payment providers. OOH MY MATCHA does not store full payment details.

5. Data Retention

We retain personal data only as long as necessary to fulfill legal and administrative obligations.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• File a complaint with the Dutch Data Protection Authority

To exercise your rights, contact:
info@oohmymatcha.com

7. Cookies

Our website uses cookies to improve functionality and analyse website performance. You can manage cookie preferences through your browser settings.